SettingsTeam & roles

Team & roles

Open it: Settings → Team (brand admins).

These are the people who can sign in to the admin. Roles and per-brand access control what each person sees and changes.

Invite someone

  1. Choose Invite a person.
  2. Set Full name, Email, and a Password.
  3. Choose an Access type:
    • Back-office — works in the CMS; pick a role below.
    • Till only — signs in only to the storefront till, no CMS access; pick the store they sell at.
  4. For back-office, pick a role (below).
  5. Under Which brands this person can work in, choose their brand(s).
  6. Save.

Roles

  • Admin — full control of their brands (including publish + store).
  • Editor — create/edit drafts (publish and store are separate permissions).
  • Reviewer — approve only.
  • Translator — edit their languages only.
  • Viewer — read-only, no customer data.
  • Support — orders and refunds.
  • Marketing — contacts, campaigns, and discounts.
  • Store manager — the whole store, no CMS content.

Extra permissions

Alongside the role you can grant specific abilities:

  • Can publish content (flip drafts live).
  • Can manage the store (products, pricing, orders).
  • Can sell at the till (open a shift, take payment) — the cashier permission; it does not allow editing products or pricing.
  • For cashiers: whether they can issue refunds at the till, and the largest discount they may give.

You can also narrow a person to specific markets or stores. Listing any store makes them store staff — they see those shops’ tills, shifts, counter sales, and stock, and no online orders.

Which roles are available depends on the plan — entry plans allow Admin, Editor, and Viewer.